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BIRMINGHAM, AL — “The Magic City” played host to the annual PHCC CONNECT show and the city pulled out all the stops with an opening reception at the Barber Vintage Motorsports Museum—recognized by the Guinness World Records as the world’s largest motorcycle collection and home to other rare cars—to an Alabama Tailgate Party at Birmingham Citywalk, where visitors could enjoy an array of food trucks serving local delicacies and engage in fun games.
With mild October temperatures, it was the perfect setting to connect with fellow attendees and soak in the vibrant culture of Birmingham. And, how could one forget the pep rally happy hour on the tradeshow floor that celebrated the plumbing and HVACR apprentices vying for top billing during the multi-day contest?
And that trade show floor was buzzing with latest in products and technology. New this year—although one needed to be a member to gain full access to the entire CONNECT experience—the Products & Technology Showcase floor was open free of charge to local walk-ins. This indeed brought in dozens more from the greater Birmingham area.
“This is the best place to do all of the networking,” says Erica Barnes, president, General Plumbing & Air Conditioning, Inc., Lake Worth, Fla. “I love getting new ideas form the floor and seeing what’s developing over time, such as artificial intelligence (AI) or seeing what new tools are coming out.”
Opening Strong
A cool moment during PHCC President Joe Cornetta’s CONNECT opener, 94-year-old James Lindsey of Lindsey Brothers Plumbing and Heating in Norfolk, Va., was recognized for his contributions to PHCC and the industry. Starting his plumbing career at 16, he founded his own business, which will celebrate its 60th anniversary in 2026.
The annual CONNECT Show opens with an opening breakfast emceed by Bruce Carnevale, CEO, Bradford White, a staunch supporter of the association and the skilled trades. Carnevale gave an update on the company and talked about the impending NAECA 4 regulations coming down the pike in 2029, with the eventual movement away from atmospheric venting to all condensing. The Department of Energy (DOE) says the standards will require minor updates to gas-fired storage water heaters, while electric storage water heaters more than 35 gallons will require heat pump technology.
Apprentice Competition
A yearly staple at the CONNECT show is the PHCC Educational Foundation’s National Plumbing and HVACR apprentice contests where plumbing apprentices roughed-in a bathroom—including the drain, waste and vent lines, a toilet, a sink and shower. HVACR apprentices demonstrated their knowledge with a written test and put their hands-on skills to the test with brazing, pressure testing, refrigerant recovery, and diagnosing and repairing a package unit system.
This year, Logan Cunningham with John J. Maurer Inc., Cataumet, Mass., took top prize for plumbing, while Dane Gonser with Emcor Services Fagan, Kansas City, Kansas, was the winner of the HVAC portion.
Industry Relationships
This year’s theme, “Authentic Connections,” highlighted the importance of building trust and fostering relationships within the industry. From the daily keynotes featuring best-selling author and Navy commander Mary Kelly, who uncovered the key factors behind leadership success and failure to Jeff Butler, who with the help of the three “Cs”—cadence, collaboration and communication—explored actionable strategies to effectively manage cross-generational challenges and leverage the diversity of your multi-generational workforce as a competitive advantage.
The final keynote on reverse mentoring, moderated by yours truly, featured Erica Barnes, President, General Plumbing & Air Conditioning; Daniel Birmingham, Project Manager, JRC Mechanical, Chesapeake, Va.; Chris Johnson, Owner, Charles Chester Plumbing & Heating, Elko, Nev.; Chase Johnson, General Manager, Charles Chester Plumbing & Heating; and Tyler Arndt, Arndt & Sons Plumbing, Brooklyn, Wis., as they shared their experiences and how their ideas and contributions could help their companies thrive in the future.
Educational Sessions
Of the many things that the CONNECT show is known for are the many beneficial break-out sessions curated for business owners. Some of these attended included what is sometimes aptly called the “Chuck & Mark Show” where Mark Valentini, Vice President, Legislative Affairs, PHCC-NA and Chuck White, Vice President, Regulatory Affairs, PHCC-NA updated the crowd on how regulatory affairs and lobbying are shaping the plumbing and HVAC industries.
Susan Frew’s “Igniting AI for Business” session opened some eyes to the advantages of using artificial intelligence for the business good instead of business scary, from AI-powered analytics for uncovering unique value propositions, to AI driven CRM systems that personalize customer interactions. Based on her real-life experience as a contractor, Frew demonstrated how these tools enhance operational efficiency and offer unparalleled value to the business, employees and customers.
Another highly informative and interactive session featured some of the industry’s most recognizable social media personalities who gave advice in a session aptly named, “What the Hell Is an Influencer?” In addition to George DeJesus, George’s Drains LLC, Morris County, N.J., and Mike Prencavage Jr., The Family Plumber, Los Alamitos, Calif., last-minute, heavy-hitter fill-ins, Dustin Van Orman, Any Hour Services, Orem Utah, and Roger Wakefield, Richardson, Tex., stepped in to inform attendees how to use social media in an effective way for business.
A Magical Experience
Also new this year to CONNECT was live podcasting from the tradeshow floor. The magic of spontaneous discussions, solutions, and insights came alive with some of the industry’s top podcasters. These media personalities hosted high-profile guests as they shared their particular insights to the industry.
Oh, and why is Birmingham called the Magic City, you may ask? Including other names such as “The Iron City” or “The Pittsburgh of the South,” Birmingham is referenced as the Magic City because its soil contained the three necessary elements to produce steel: limestone, coal and iron ore.
Next year’s CONNECT will take place in Grand Rapids, Mich.