WACO, TEXAS — Recently, Dina Dwyer-Owens, the chairwoman and CEO of The Dwyer Group, a holding company of seven franchise businesses, including  Mr. Rooter, has been appointed to executive chairwoman. Her passion, to help others become successful in business, is something she inherited from her father, Don Dwyer, who founded the Waco-based company in 1981.

Besides her passion to help others be successful, she continually surrounds herself and The Dwyer Group with individuals that strive for excellence and want to serve others. 

According to Dwyer-Owens , it is very important to find successful people to model and learn from.

“Watching other great leaders is so helpful,” said Dwyer-Owens. “These leaders are always there to serve. That’s the key: leadership is about serving others. If I am serving my team everything seems to work out. You need to be really thoughtful to do this.”

The Dwyer Group’s Mary Kennedy Thompson, who was recently appointed executive vice president of The Dwyer Group while retaining her current position as president of Mr. Rooter, is an excellent leader and continues to find ways to serve Mr. Rooter and The Dwyer Group. 

“Mary strives for excellence by challenging her team,” explained Dwyer-Owens. “She is someone who is always stretching herself. She was a Marine, so it’s fitting that she is always reminding her team that they are here to serve.”

According to Dwyer-Owens, Thompson also believes in surround yourself with people that will make you better. Be around people that are smarter than you, or a better leader than you. By doing this there is an opportunity to pick their brains and learn from them.

“Thompson is never afraid to ask questions or volunteer to do things that she wants to get better at, like public speaking for example,” said Dwyer-Owens.