WACO, TEXAS — When a Mr. Rooter technician shows up on a service call, chances are he will have an iPad in tow to make his job more efficient and customer experience more interactive — a win-win for Mr. Rooter franchises and customers. At this time, Mr. Rooter is in the process of rolling out iPads to all of the company’s franchises. One of the main reasons for Mr. Rooter to integrate tablets into the franchises is to keep up with both technological trends and customer ...

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