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ServiceTitan partners with GreenSky, LLC to offer in-app financing for home services

Sept. 13, 2016
With the new integration, technicians can show financing options and allow homeowners to submit an application Many customers are happy to upgrade to higher-end models and additional products and services if they can finance the purchase The slick user interface and simple workflow allows customers to complete the application and receive immediate financing

GLENDALE, CA — ServiceTitan, the leading provider of business management software for plumbing, HVAC, and electrical residential contractors, today announced its integration with the GreenSky® Program to provide ServiceTitan customers a fast, easy, and modern way to offer financing for home improvement jobs. With the new integration, technicians can show financing options and allow homeowners to submit an application all within ServiceTitan’s award-winning Mobile 2.0 app.

“Financing is a natural part of the sales process in home services,” said Ara Mahdessian, co-founder and CEO of ServiceTitan. “We are proud to work with GreenSky and allow our customers to offer financing in a way that enhances the overall experience and grow sales. ServiceTitan and GreenSky share a passion for empowering home services businesses to grow and achieve their goals, and a crucial component to success is an integrated financing solution.”
 
“We are thrilled to provide ServiceTitan customers a simple, paperless financing solution in one place,” said David Zalik, CEO of GreenSky. “Both GreenSky and ServiceTitan are dedicated to powering growth for home improvement professionals. We can't wait to see the business impact this partnership will make.”
 
The GreenSky® Program financing experience in ServiceTitan Mobile 2.0 helps residential contractors:
 
●     Close larger deals faster – Customers are much more likely to move forward on bigger sales if they can quickly finance the project. Using Mobile 2.0, technicians can pull up the available financing options and physically hand over the tablet for homeowners to browse and select their desired plan. Customers can complete the application, submit their information, and receive a credit decision in 30 seconds or less all within the ServiceTitan app. This quick-and-easy process speeds up the decision and gets homeowners to say “YES” more often.

●     Increase average tickets with easy upsells – Many customers are happy to upgrade to higher-end models and additional products and services if they can finance the purchase. The GreenSky® Program offers the highest financing with a credit limit of up to $55,000, so homeowners can explore premium options and finance big projects recommended by technicians.
 
●     Better customer experience — Eliminate manual paperwork, phone calls with long wait times, and other hassles from the financing process entirely. The slick user interface and simple workflow allows customers to complete the application and receive immediate financing for their dream project or, more importantly, fix current problems before they get worse. ServiceTitan’s CRM will also pre-populate the application with basic information including the homeowner’s name, address, and contact to save everyone time.

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