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WASHINGTON, DC — The US Consumer Product Safety Commission (CPSC) and Triangle Tube are announcing the recall of Prestige Solo, Prestige Excellence, and Aerco Esteem condensing gas boilers. The boilers can release carbon monoxide (CO) due to delayed ignitions or component damage, posing a serious risk of injury and death.
Triangle Tube has received two reports of death due to CO poisoning associated with the recalled boilers. In 2015, a 47-year-old woman died from CO poisoning associated with a Prestige Solo 175 boiler, and in 2016, an 85-year-old man died from CO poisoning associated with a Prestige SOLO TriMax 175 boiler following a repair.
Triangle Tube has also received 25 reports of CO leaks from the recalled boilers.
Company Statement
Through a spokesperson, Triangle Tube issued the following statement:
Nothing is more important to us than the safety of our customers, which is why we are voluntarily recalling certain models of Prestige Solo, Prestige Excellence and Aerco Esteem condensing gas boilers. Any customers who have these boilers should schedule a free inspection and repair of the product by visiting our website, triangletube.com, or calling 877/574-5036.
We are also encouraging any contractors who may have installed these boilers in customers’ homes to reach out to us for more information on how they can conduct these inspections and repairs at our expense.
Further Details
Since 2011, approximately 60,000 of the boilers were sold in the United States and about 7,500 of the boilers were sold in Canada.
The recalled Prestige Solo, Prestige Excellence, and Aerco Esteem boilers are wall-hung condensing gas boilers housed in a white metal box. “Prestige” is printed on the white front panel of the recalled Prestige Solo and Prestige Excellence boilers. “Aerco” is printed on the front of the recalled Esteem boilers. Please visit the Triangle Tube recall website for directions on identifying if you have a recalled boiler by serial number, which can be located either on the Boiler Rating Label located on the white front panel, on a panel on the right hand side of the boiler, or behind the boiler front door. The following models and serial number ranges are included in this recall.
The boilers were manufactured by Burnsen SA, of Belgium, from December 2011 through April 2019 and were sold by wholesale distributors and installed by independent contractors nationwide for between $3,400 and $9,700.
The boilers were imported by Triangle Tube/Phase III Co. Inc., of West Deptford, New Jersey, and manufactured in Belgium.
Remedy
Consumers with recalled boilers should immediately contact Triangle Tube to schedule a free boiler inspection and, if applicable, free installation of a new boiler ignition system. Consumers who continue using the recalled boilers while awaiting repair should have working carbon monoxide alarms on each level of their homes and outside sleeping areas. Consumers who do not have a carbon monoxide alarm can contact Triangle Tube to have one shipped to them free of charge.
Note: Individual Commissioners may have statements related to this topic. Please visit www.cpsc.gov/commissioners to search for statements related to this or other topics.
Visit triangletube.com/products/product-recall-2025 for further information.