Ridgid Unveils Lifetime Service Plan
ANDERSON, S.C. — Ridgid professional power and pneumatic tools will now carry a limited lifetime service agreement, the company announced in April. This new service agreement provides free service and parts on normal wear items, including batteries and O-rings, for life for the original tool purchaser.
In addition to the service agreement, Ridgid professional tools continue to carry a 90-day satisfaction guarantee as well as a three-year limited base warranty.
The announcement was made in conjunction with the launch of a new line of Ridgid professional-grade pneumatic tools, which feature FastenEDGE Technology. All the tools come with the Ridgid limited lifetime service agreement.
The new pneumatic tools join a line of 40 professional-grade corded, cordless, bench top and stationary tools available at The Home Depot and industrial supply centers.
Available for all Ridgid hand-held power tools, bench top, stationary and pneumatic tools bought on or after April 15, the service agreement is effective upon registration of the tool via the Ridgid Website (www.ridgid.com) or by mail-in registration. All corded, cordless, bench top and stationary tools bought before April 15 can be registered for the service agreement for 120 days (or until Aug. 12) for free.
Details on the new service agreement can be found at www.ridgid.com or by calling 866/539-1710. Customers can call to speak with a technical service representative and obtain service part ordering information.
The line of Ridgid power and pneumatic tools was developed by Techtronic Industries Co. Ridgid is a registered trademark of Ridgid Inc., part of Emerson Professional Tools, a business of St. Louis-based Emerson.
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© 2008 Penton Media Inc.
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