NEW BERLIN, WIS. - WennSoft, a Microsoft Gold Certified Partner, has released the Graphical Schedule Board, enabling customers to manage their service activities by displaying a visual picture of scheduled service, active appointments and unassigned service appointments.
GSB utilizes a configurable color-coded bar system for ease of recognition in scheduling and updating activities. Each color-coded bar on the grid represents a service appointment displayed on the Graphical Schedule Board. Different colors are used to identify the call type, and the "Call Handle" changes color as the call status changes (e.g. dispatched, parts hold, onsite, delayed, complete, etc.). Both are user definable. Using the drag-and-drop capability of GSB, unassigned service appointments can be applied to an available technician's empty time slot.
“The Graphical Schedule Board replaces the WennSoft Graphical Dispatch Board, greatly enhancing functionality and including new features that our customers have requested,” said Tim Kennedy, WennSoft executive vice president of development. “GSB is the latest example of WennSoft listening to our customers and our working with them to provide the tools they need to help drive business success.”
Additional information is available at www.wennsoft.com.