Cindy Sheridan, Vice President of Member Services for the Plumbing-Heating-Cooling Contractors—National Association (PHCC), has been named Chief Operating Officer of the PHCC Educational Foundation.  She will replace the current Foundation COO, Gerry Kennedy, who now is the PHCC executive vice president. The appointment is effective immediately.  

“We are very excited about the great potential for the Foundation as it enters this new stage of operations,” said Bill Jones, chairperson of the PHCC Educational Foundation Board of Directors. “There are many positive developments.  Just last year, the Foundation Board of Directors was restructured, and the Foundation was able to provide top-notch educational programs despite a drastic economic downturn.”   

A PHCC employee for nearly 10 years, Sheridan joined the association as Director of Membership in October 2000 and was promoted to Vice President of Member Services in January 2009.  She is a Certified Association Executive (CAE), a national accreditation program for association professionals.   

Among her achievements within PHCC, Sheridan is recognized as having spearheaded the creation of a popular monthly member Webinar program and guided the successful educational content, marketing and sponsorship sales for a re-branded annual convention in 2009.  She also formulated marketing/branding strategies to reposition the association, redesigned an annual Leadership Conference and created a Regional Leadership Program.

Before joining PHCC, Sheridan was Associate Director/Division Manager at the Bank Marketing Association in Washington, D.C., and Director of Membership and Marketing for the Greater Washington Society of Association Executives.  Prior to that, she held sales positions at the Mayflower Hotel and Hyatt Hotels in Washington, D.C.  She began her career as a speech and language therapist in the Philadelphia (Pa.) School District.

The Frederick, Md., native received a bachelor’s degree in Speech Pathology and Audiology from West Virginia University.  She also has completed graduate classes at George Washington University.