- Dutton was selected for their commitment, leadership, employee engagement and customer satisfaction
- Dutton Plumbing added a pink van in a show of support for breast cancer research
- The company offers customized maintenance plans, 24 hour emergency service, and 100% satisfaction guarantees
LEWISVILLE, TX — Service Nation Alliance announced Dutton Plumbing of Simi Valley, CA as the recipient of the coveted North American Plumbing Contractor of the Year award for 2013. The company, led by Eric Dutton, was selected for their commitment to innovative products and services, world-class leadership, incomparable employee engagement and exemplary customer satisfaction.
“Dutton’s first-rate care and concern for his team and his customers is just one of the contributing factors of the company’s success,” said Service Nation Inc CEO, Matt Michel. “They carry out the company’s motto ‘The plumber you’d send to your mom’s house’ without fail.”
Eric Dutton, President and Owner of Dutton Plumbing, knows the importance of a staff who feel respected. “I think it is important to praise my staff of excellent technicians and customer service representatives who are committed to their jobs, care about our customers, and are good people at their core,” said Dutton.
The company is also committed to giving back to a disease affecting many of the moms he serves. Recently, Dutton Plumbing added a pink van in a show of support for breast cancer research. “Ten percent of all profit from homes serviced by our pink Dutton Plumbing van will go to the Susan G. Komen Foundation. We hope to help families in the community know that we are supporting the effort to find a cure for this deadly disease,” said Dutton.
With customized maintenance plans, 24 hour emergency service, and 100% satisfaction guarantees, Dutton Plumbing sets a new standard for excellence in our industry. Dutton Plumbing’s blog with helpful hints on how to keep your disposal working properly, fix a slow drain or use a drain snake adds yet another dimension to the many ways they provide exemplary customer support.
Eric Dutton accepted the award on behalf of Dutton Plumbing at the recent Service Nation Alliance meeting in Las Vegas, NV. For more on Dutton Plumbing, go to www.DuttonPlumbing.com.
Service Nation is a revolutionary organization founded by a collaboration of leading contractors to share information and help other contractors in the HVAC, Electrical, Plumbing and Solar industries improve their sales, marketing, operations and profitability. The company operates three business alliances: the Service Roundtable, the Retail Contractor Coalition, and the Service Nation Alliance.
The Service Nation Alliance is an innovative best practices and processes program for plumbing and HVAC business owners with an emphasis on preparing companies to operate without the direct presence of the owner. Industry specific business training, expert mentoring, established benchmark measurement practices, and a mobile business foundation combine to help participants achieve ultimate growth and prosperity. The Service Nation Alliance helps contractors achieve serious success today and provides them an exit strategy down the road.
To learn more about the Service Nation Alliance go to www.ServiceNationAlliance.com. To check on exclusive territory availability in your area, contact John.Kazor@ServiceRoundtable.com or call 877/262-3341.