Plumbing contractors charge for repairs and also to respond. The response charge may be referred to as a service call, trip charge, truck charge or diagnostic charge. Optimizing your response charge can make a huge impact on your bottom line.
The response charge is not only an important element in company profitability, it is a marketing tool. It is your most visible price. It’s the one price you can safely quote over the phone.
Essentially, there are four main response charge strategies....More