On a recent business trip to Ohio, driving west on the Pennsylvania Turnpike, I departed my Philadelphia office early in the morning, atabout 4:30 a.m., in hopes of making it to Akron, Ohio, by noon. During my first rest stop, on the Pennsylvania Turnpike, I decided to buy a fresh cup of coffee. The woman who worked the food counter had a great sense of energy and enthusiasm, she was obviously a morning person....
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