This morning on my commute in I listened to a TED Talk podcast about the subject of the “Pecking Order” in relation to “super” chickens. Now, don’t take me wrong or misinterpret my sincere respect for our industry and our technicians and plumbers … they are undoubtedly far superior to chickens. However, I couldn’t help but associate our desire to hire, train and cultivate “superstar” technicians and plumbers in the same way that farmers ...

Already registered? here.