What difference would it make in your business if even 5 percent of your customers ordered another service from you? What about 10 percent of your customers? What about 25 percent or even 50 percent of your customers hired you again? Repeat business is the golden ticket in contracting businesses — it’s more profitable and takes far less effort than selling to new prospects. With new prospects, you spend (possibly) hundreds of dollars to market to them, just for the privilege of ...

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