Robert P. Mader

Robert P.
Imagine a big pipeline … 
Picture a big pipeline. Now picture it filled with money flying at you under high pressure.
Uponor contractors talk PEX in Vegas 
Uponor packs its meeting with educational seminars, holds its own small trade show, and has some fun too.
IoT, tech tools are here now 
I wasn’t surprised at the presence of new technology at the Mechanical Contractors Association of America convention in Orlando, but I was surprised at how much.
Why $1 million contractors go broke  2
Tom Grandy pointed out the obvious. Why do some contracting firms prosper but others don’t go anywhere? It’s not that big a secret...
NAECA rules not a big deal 
I was recently asked to address the Hot Water Forum put on by the American Council for an Energy Efficient Economy on the impact of new water heater energy rules on contractors.
We take water seriously 
Everybody in this industry lives and breathes the idea that the plumber protects the health of the nation, which is what makes what’s going on in Flint, Michigan, all the more troubling.
ICC sues IAPMO, claim copyright infringement 
The International Code Council Evaluation Service LLC has sued the International Association of Plumbing & Mechanical Officials Uniform Evaluation Service, claiming that IAPMO UES has copied its evaluation reports and acceptance criteria.
Where are the leaders?  1
A CONTRACTOR magazine Contractor of the Year does way more than fix things. Each year we’ve profiled contractors who have done more, whether it’s community or industry service, professional acumen, pioneering new technology, taking on a worthy cause or volunteerism.
Harley Perry of Perry Plumbing, Heating & Air is our Contractor of the Year  1
Harley is concerned about the success of the plumbing industry, knowing that the present, older generation of plumbing technicians is on the verge of retirement.
Retrofitting an old house for water conservation  1
Kohler and Whirlpool demonstrated at the recent Greenbuild Show in Washington how you can drastically reduce water use in an old house.
Becoming a ‘qualified entrepreneur’ 
Your plumbing contracting firm only exists through the force of your own will. Initially, at least, it had no other reason for being.
PHCC Connect 2015: Customers do business with people not products  1
Steve Coscia, a pre-eminent expert in customer service and soft skills for service contractors, explained how customers view service providers.
Engineering our way out of drought 
Driving back and forth from San Francisco International Airport and Palo Alto, I was looking at an endless landscape of brown.
Time to change your thinking
I’ve been reflecting on the pace of change lately, especially after reading about some new photovoltaic and solar thermal collectors that will make you forget about any solar collector that you’ve seen before.
Why can’t you be phenomenal?
What companies come to mind when you think of excellent customer service?

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May 24, 2016

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