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Train your people to observe, find problems, and then offer homeowners solutions, Joe Cunningham told members of the Service Roundtable.

7 Secrets For Making More Add-On Sales

April 27, 2015

The IAPMO Green Technical Committee listens as a member makes a point.

Showering can be controversial, but ice cream scooping is not

April 11, 2015

If you think that a customer doesn’t want to buy something, then that’s the way you’ll sell it and it will turn into a self-fulfilling prophecy, Long pointed out to the contractors. You might say to yourself, “I knew it,” and you’d be right.

Homeowners don’t need three bids — they need you

March 2, 2015

Welcome to Chicago

Welcome to the great City of Chicago

Jan. 9, 2015

Mark Giebelhaus, in his role as chairman of PHCC's Government Relations Committee.

Contractor of the Year: Nice Guys Finish First

Dec. 16, 2014

ROBERT P. MADER